Privacy Policy

Last updated: May 2026

1. Introduction

SehaTrak Pro ("we", "our", or "us") is committed to protecting your personal health information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our Platform. We understand the sensitive nature of health data and treat it with the highest level of care and confidentiality.

2. Data We Collect

We collect the following types of information:

  • Account Information: Name, email address, password
  • Health Data: Vitals, medications, nutrition, sleep, workouts, health records, appointments, wellness data
  • Profile Information: Date of birth, gender, height, weight, blood type, medical conditions
  • Usage Data: How you interact with the Platform
  • Device Information: Browser type, operating system, IP address

3. How We Use Your Data

We use your data to:

  • Provide and improve the Platform services
  • Generate AI-powered health insights based on your data
  • Send important account and service notifications
  • Ensure the security and integrity of the Platform
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data including AES-256 encryption for data at rest and in transit, secure cloud infrastructure, role-based access controls, and regular security audits. Our platform is built following HIPAA-inspired security principles and GDPR-conscious data handling practices.

5. Data Sharing

We do not sell your personal health data to third parties. We may share data with: trusted service providers who assist in operating the Platform (under strict confidentiality agreements), law enforcement when required by law, and healthcare providers you explicitly authorize through the Doctor/Patient feature.

6. AI and Data Processing

Our AI insights feature processes your health data to generate personalized recommendations. This processing is performed securely and your data is not used to train external AI models. AI-generated insights are for informational purposes only and do not constitute medical advice.

7. Your Rights

You have the right to:

  • Access all personal data we hold about you
  • Correct inaccurate data
  • Delete your account and all associated data
  • Export your health data in a portable format
  • Withdraw consent for data processing
  • Lodge a complaint with a data protection authority

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, your personal data will be permanently deleted within 30 days. Anonymized, aggregated data may be retained for analytical purposes.

9. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies. You can control cookie settings through your browser settings.

10. Children's Privacy

SehaTrak Pro is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

11. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@sehatrakpro.com